Project Survey Form

Survey Form

Project Context
Onboarding & Expectations
Communication & Responsiveness
Design Quality & Options
Coordination & Deliverables
Schedule & Budget Control
Approvals & Stakeholder Management
Construction Phase
Service & Value
Loyalty & Next Steps
Project Pipeline
Brand & Positioning

Project Context

1. Project type you hired us for:

Condo

Purpose-built rental

Mixed-use

Interior fit-out

Other

2. Stage completed with us:

Pre-design/Feasibility

SPA/Entitlements

Tender/CDs

Construction Admin

Full service (start-to-finish)

Onboarding & Expectations

3. Kickoff clarity (scope, deliverables, approvals path) was:

Very clear

Clear

Mixed

Unclear

4. Alignment to pro forma targets at kickoff:

Fully aligned

Mostly aligned

Partly aligned

Not aligned

Communication & Responsiveness

5. Average response time to your emails/calls:

<4 hours

4–12 hours

12–24 hours

>24 hours

6. Meeting cadence met your needs:

Exceeded

Met

Barely met

Did not meet

Design Quality & Options

7. Usefulness of design options/trade-offs (GFA, mix, cost, TGS):

Extremely useful

Useful

Limited

Not useful

8. How well did the design reflect brand/market positioning:

Exactly right

Needs refinement

Missed the mark

Coordination & Deliverables

9. BIM/coordination reduced clashes and RFIs:

Significantly

Moderately

Slightly

Not at all

Not applicable

10. Quality of drawings/specs issued for tender/permit:

Excellent (few addenda)

Good

Fair

Poor

Schedule & Budget Control

11. We helped you stay on schedule:

Ahead

On time

Minor slips

Major delays

12. We helped you control costs/VE without loss of intent:

Strongly agree

Agree

Disagree

Strongly disagree

Approvals & Stakeholder Management

13. Effectiveness with City/Authorities/community:

Highly effective

Effective

Limited

Ineffective

Not applicable1

Construction Phase (if applicable)

14. CA services (site reviews, SI/CCN, submittals) were:

Proactive & thorough

Steady & adequate

Reactive

Incomplete

Not applicable1

Service & Value

15. Professionalism of team:

Exceptional

Strong

Mixed

Weak

16. Value for fee:

Excellent

Good

Fair

Poor

Loyalty & Next Steps

17. Likelihood to recommend us (0–10):

18. Would you hire us again?

Yes

Maybe

Poor

19. Up to two areas to improve (select up to 2):

Response time

Approvals strategy

Cost planning/VE

Drawings/detailing

Coordination/BIM

CA/site presence

Design options/branding

20. Up to two areas we did best (select up to 2):

Design quality

Entitlements

Technical documentation

Sustainability/TGS/LEED

Cost & schedule focus

Client service

Consultant/GC coordination

Project Pipeline

21. Next 12–24 months project pipeline:

None planned

1–2 projects

3–5 projects

6+ projects

22. Target product mix (if applicable choose one that’s closest):

Market condo

Purpose-built rental

Mixed-use (res + retail)

Affordable/attainable housing

Other

23. Primary objective (if applicable):

Maximize GFA / density

Accelerate approvals

Optimize construction cost

Design excellence/branding

Sustainability/ESG outcomes

Brand & Positioning

24. Our brand positioning to you feels:

Premium/Design-led

Performance/Results-driven

Approvals/Process experts

) Technical/BIM excellence

Not clear

25. How differentiated are we from peers?

Very differentiated

Somewhat differentiated

Similar to others

Not differentiated

Project Survey Form

Thanks for working with us. Please answer a few quick questions about your project so we can keep improving.

Survey Form

Project Context
Onboarding & Expectations
Communication & Responsiveness
Design Quality & Options
Coordination & Deliverables
Schedule & Budget Control
Approvals & Stakeholder Management
Construction Phase
Service & Value
Loyalty & Next Steps
Project Pipeline
Brand & Positioning

Project Context

1. Project type you hired us for:

Condo

Purpose-built rental

Mixed-use

Interior fit-out

Other

2. Stage completed with us:

Pre-design/Feasibility

SPA/Entitlements

Tender/CDs

Construction Admin

Full service (start-to-finish)

Onboarding & Expectations

3. Kickoff clarity (scope, deliverables, approvals path) was:

Very clear

Clear

Mixed

Unclear

4. Alignment to pro forma targets at kickoff:

Fully aligned

Mostly aligned

Partly aligned

Not aligned

Communication & Responsiveness

5. Average response time to your emails/calls:

<4 hours

4–12 hours

12–24 hours

>24 hours

6. Meeting cadence met your needs:

Exceeded

Met

Barely met

Did not meet

Design Quality & Options

7. Usefulness of design options/trade-offs (GFA, mix, cost, TGS):

Extremely useful

Useful

Limited

Not useful

8. How well did the design reflect brand/market positioning:

Exactly right

Needs refinement

Missed the mark

Coordination & Deliverables

9. BIM/coordination reduced clashes and RFIs:

Significantly

Moderately

Slightly

Not at all

Not applicable

10. Quality of drawings/specs issued for tender/permit:

Excellent (few addenda)

Good

Fair

Poor

Schedule & Budget Control

11. We helped you stay on schedule:

Ahead

On time

Minor slips

Major delays

12. We helped you control costs/VE without loss of intent:

Strongly agree

Agree

Disagree

Strongly disagree

Approvals & Stakeholder Management

13. Effectiveness with City/Authorities/community:

Highly effective

Effective

Limited

Ineffective

Not applicable1

Construction Phase (if applicable)

14. CA services (site reviews, SI/CCN, submittals) were:

Proactive & thorough

Steady & adequate

Reactive

Incomplete

Not applicable1

Service & Value

15. Professionalism of team:

Exceptional

Strong

Mixed

Weak

16. Value for fee:

Excellent

Good

Fair

Poor

Loyalty & Next Steps

17. Likelihood to recommend us (0–10):

18. Would you hire us again?

Yes

Maybe

Poor

19. Up to two areas to improve (select up to 2):

Response time

Approvals strategy

Cost planning/VE

Drawings/detailing

Coordination/BIM

CA/site presence

Design options/branding

20. Up to two areas we did best (select up to 2):

Design quality

Entitlements

Technical documentation

Sustainability/TGS/LEED

Cost & schedule focus

Client service

Consultant/GC coordination

Project Pipeline

21. Next 12–24 months project pipeline:

None planned

1–2 projects

3–5 projects

6+ projects

22. Target product mix (if applicable choose one that’s closest):

Market condo

Purpose-built rental

Mixed-use (res + retail)

Affordable/attainable housing

Other

23. Primary objective (if applicable):

Maximize GFA / density

Accelerate approvals

Optimize construction cost

Design excellence/branding

Sustainability/ESG outcomes

Brand & Positioning

24. Our brand positioning to you feels:

Premium/Design-led

Performance/Results-driven

Approvals/Process experts

) Technical/BIM excellence

Not clear

25. How differentiated are we from peers?

Very differentiated

Somewhat differentiated

Similar to others

Not differentiated