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Project Survey Form
Survey Form
Project Context
Onboarding & Expectations
Communication & Responsiveness
Design Quality & Options
Coordination & Deliverables
Schedule & Budget Control
Approvals & Stakeholder Management
Construction Phase
Service & Value
Loyalty & Next Steps
Project Pipeline
Brand & Positioning
Project Context
1. Project type you hired us for:
Condo
Purpose-built rental
Mixed-use
Interior fit-out
Other
2. Stage completed with us:
Pre-design/Feasibility
SPA/Entitlements
Tender/CDs
Construction Admin
Full service (start-to-finish)
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Onboarding & Expectations
3. Kickoff clarity (scope, deliverables, approvals path) was:
Very clear
Clear
Mixed
Unclear
4. Alignment to pro forma targets at kickoff:
Fully aligned
Mostly aligned
Partly aligned
Not aligned
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Communication & Responsiveness
5. Average response time to your emails/calls:
<4 hours
4–12 hours
12–24 hours
>24 hours
6. Meeting cadence met your needs:
Exceeded
Met
Barely met
Did not meet
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Design Quality & Options
7. Usefulness of design options/trade-offs (GFA, mix, cost, TGS):
Extremely useful
Useful
Limited
Not useful
8. How well did the design reflect brand/market positioning:
Exactly right
Close
Needs refinement
Missed the mark
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Coordination & Deliverables
9. BIM/coordination reduced clashes and RFIs:
Significantly
Moderately
Slightly
Not at all
Not applicable
10. Quality of drawings/specs issued for tender/permit:
Excellent (few addenda)
Good
Fair
Poor
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Schedule & Budget Control
11. We helped you stay on schedule:
Ahead
On time
Minor slips
Major delays
12. We helped you control costs/VE without loss of intent:
Strongly agree
Agree
Disagree
Strongly disagree
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Approvals & Stakeholder Management
13. Effectiveness with City/Authorities/community:
Highly effective
Effective
Limited
Ineffective
Not applicable1
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Construction Phase (if applicable)
14. CA services (site reviews, SI/CCN, submittals) were:
Proactive & thorough
Steady & adequate
Reactive
Incomplete
Not applicable1
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Service & Value
15. Professionalism of team:
Exceptional
Strong
Mixed
Weak
16. Value for fee:
Excellent
Good
Fair
Poor
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Loyalty & Next Steps
17. Likelihood to recommend us (0–10):
6
18. Would you hire us again?
Yes
Maybe
No
Poor
19. Up to two areas to improve (select up to 2):
Response time
Approvals strategy
Cost planning/VE
Drawings/detailing
Coordination/BIM
CA/site presence
Design options/branding
20. Up to two areas we did best (select up to 2):
Design quality
Entitlements
Technical documentation
Sustainability/TGS/LEED
Cost & schedule focus
Client service
Consultant/GC coordination
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Project Pipeline
21. Next 12–24 months project pipeline:
None planned
1–2 projects
3–5 projects
6+ projects
22. Target product mix (if applicable choose one that’s closest):
Market condo
Purpose-built rental
Mixed-use (res + retail)
Affordable/attainable housing
Other
23. Primary objective (if applicable):
Maximize GFA / density
Accelerate approvals
Optimize construction cost
Design excellence/branding
Sustainability/ESG outcomes
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Brand & Positioning
24. Our brand positioning to you feels:
Premium/Design-led
Performance/Results-driven
Approvals/Process experts
) Technical/BIM excellence
Not clear
25. How differentiated are we from peers?
Very differentiated
Somewhat differentiated
Similar to others
Not differentiated
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